Information We Collect

The information we gather helps us provide better educational content and tailored investment analysis tools. Here's what we typically collect:

Information You Provide Directly

• Contact details: Name, email address, phone number when you register for our learning programs or contact us
• Account information: Username, password, and security preferences for your mirevalentis account
• Educational background: Your experience level with investing, areas of interest, and learning goals
• Communication records: Questions, feedback, or requests you send through our support channels
• Payment information: Billing details when you enrol in paid educational programs (processed securely through third-party providers)

Information Collected Automatically

• Usage data: Pages visited, time spent on content, course progress, and interaction patterns
• Device information: IP address, browser type, operating system, and device identifiers
• Location data: General geographic location based on IP address
• Cookies and tracking: Data collected through cookies and similar technologies to improve site functionality

How We Use Your Information

Your data serves specific purposes that enhance your learning experience and help us improve our services:

• Service delivery: Providing access to educational content, investment analysis tools, and personalised learning pathways
• Communication: Sending course updates, program notifications, and responding to your enquiries
• Personalisation: Tailoring content recommendations based on your interests and learning progress
• Platform improvement: Analysing usage patterns to enhance user experience and develop new features
• Security: Protecting against fraud, unauthorised access, and maintaining platform integrity
• Compliance: Meeting legal obligations under Australian financial services regulations
• Marketing: Sending relevant educational content and program announcements (you can opt out anytime)

We don't sell your personal information to third parties. Period.

Data Retention and Storage

We store your information for as long as necessary to provide our services and comply with legal requirements.

All data is stored securely on servers located in Australia, with encrypted backups maintained according to industry best practices.

Sharing Your Information

We share your data only when necessary and with trusted partners who help us deliver our services:

Service Providers

• Payment processors: Secure handling of transactions for course enrolments
• Email services: Delivering course materials and communications
• Analytics platforms: Understanding how users interact with our content
• Cloud hosting: Storing data securely and ensuring platform reliability

Legal Requirements

We may disclose information when required by law, such as responding to court orders, legal processes, or regulatory enquiries from Australian authorities including ASIC.

Business Transfers

If mirevalentis merges with or is acquired by another company, your information may be transferred as part of that transaction. You'll be notified of any such change.

Your Privacy Rights

Under Australian privacy law, you have several rights regarding your personal information:

Access and Correction

You can request access to the personal information we hold about you. If anything's inaccurate or outdated, you can ask us to correct it. We'll respond within 30 days.

Data Portability

You can request a copy of your data in a structured, machine-readable format to transfer to another service provider.

Deletion Rights

You can request deletion of your account and associated data. Some information may need to be retained for legal compliance (like payment records), but we'll delete everything else within 60 days.

Marketing Opt-Out

Every marketing email includes an unsubscribe link. You can also manage communication preferences in your account settings or contact us directly.

Complaint Process

If you're concerned about how we've handled your information, contact our Privacy Officer first. If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

To exercise any of these rights, email us at support@mirevalentis.org with "Privacy Request" in the subject line.

Security Measures

We implement multiple layers of protection to keep your information safe:

• Encryption: All data transmitted between your device and our servers uses TLS 1.3 encryption
• Access controls: Strict internal policies limit who can view personal information
• Regular audits: Quarterly security assessments and penetration testing
• Secure authentication: Password requirements and optional two-factor authentication
• Monitoring: Automated systems detect and respond to potential security threats
• Staff training: Regular privacy and security training for all team members

While we take security seriously, no system is completely foolproof. If you notice any suspicious activity on your account, contact us immediately at support@mirevalentis.org.

Cookies and Tracking

We use cookies and similar technologies to improve your experience on our platform. Here's what you should know:

Essential Cookies

These are necessary for the site to function properly. They handle things like keeping you logged in and remembering your course progress.

Analytics Cookies

We use these to understand how people use our platform so we can make improvements. This includes tracking which courses are most popular and where users get stuck.

Preference Cookies

These remember your settings and preferences, like language choices or display options.

You can manage cookie preferences through your browser settings. Keep in mind that blocking certain cookies might affect site functionality.

Children's Privacy

Our services are designed for adults aged 18 and over. We don't knowingly collect information from anyone under 18.

If you're a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We'll delete it promptly.

International Data Transfers

Your information is primarily stored and processed within Australia. If we need to transfer data internationally (for example, using certain cloud services with overseas servers), we ensure appropriate safeguards are in place.

Any international transfers comply with Australian privacy law, including obtaining your consent when required and ensuring adequate data protection standards.

Changes to This Policy

We update this policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email or through a prominent notice on our platform.

The "Last Updated" date at the top shows when the most recent changes were made. We encourage you to review this policy periodically.

Continuing to use our services after changes take effect means you accept the updated policy.

Third-Party Links

Our platform may include links to external websites, resources, or tools that aren't operated by mirevalentis. We're not responsible for the privacy practices of these third parties.

When you leave our site, we encourage you to review the privacy policies of any external services you visit. This policy applies only to information collected through mirevalentis.org.